Kasus Penerapan Konsep Balance Score-Card (BSC) pada SMK Negeri: Studi Kasus pada Smk Negeri 2 Amuntai Kalimantan Selatan

Abstract

This study aims to analyze cases of State Vocational Schools that have implemented school management (MS) with the Balanced Score Card (BSC). This research was conducted at SMK Negeri 2 Amuntai. Data sources were obtained from: Educators, Education Staff, Students, and Student Parents, EDS Documents, and School Alumni Documents. The results showed that the overall performance of SMK Negeri 2 Amuntai was in the good category. The performance of the financial perspective obtains a good performance value, for 3E analysis, as a whole it does not meet the requirements only 2E, namely obtaining the title of very economical and efficient. For effectiveness, it has not met the requirements because it has received the title of less effective. External customer performance scores in the very good category. Internal customer satisfaction scores a pretty good category. While the performance of the internal business process perspective shows quite good performance. From the results of this study it is hoped that SMK Negeri 2 Amuntai (1) will improve performance in a perspective that is in the category of good enough to be good or very good, (2) the rating of school self-evaluation (EDS) should be increased so that it can obtain a rating above 2 maybe even it can reach a rating of 3. (3) school leaders should be more accommodating and creative in dealing with some educational staff who are dissatisfied with the situation and conditions that exist at SMK Negeri 2 Amuntai, so that performance is getting better.

Keywords: Balance Score-Card, implementation, SMK